Return and Refund Policy

At Nyxarionghonxon, we strive to provide exceptional wardrobe consultation services. This policy outlines our guidelines for cancellations, rescheduling, and refunds.

Service Satisfaction

Your satisfaction is our priority. If you are not completely satisfied with your consultation experience, please contact us within 7 days of your appointment. We will work with you to address any concerns or provide a follow-up session at no additional charge.

Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair while allowing us to serve all clients effectively:

More Than 48 Hours Notice

Cancellations made more than 48 hours before the scheduled appointment will receive a full refund. The refund will be processed within 5-7 business days to the original payment method.

24-48 Hours Notice

Cancellations made between 24 and 48 hours before the appointment will receive a 50% refund. Alternatively, you may reschedule to a new date within 30 days at no additional cost.

Less Than 24 Hours Notice

Cancellations made less than 24 hours before the appointment or no-shows are not eligible for a refund. However, we may offer a credit toward future services on a case-by-case basis.

Rescheduling

We offer flexible rescheduling options:

• Rescheduling more than 24 hours in advance is free of charge
• You may reschedule up to two times per booking
• Rescheduled appointments must occur within 60 days of the original date
• To reschedule, contact us via email or phone

Package Credits

If you purchase a multi-session package, unused sessions may be:

• Transferred to another person with prior approval
• Used for different services of equal or lesser value
• Refunded at 75% of the per-session rate if requested within 90 days of purchase

Package credits expire 12 months from the date of purchase unless otherwise specified.

Corporate Bookings

Corporate and group bookings have specific terms:

• Cancellations require 7 days notice for a full refund
• Participant changes are permitted up to 48 hours before the session
• Partial cancellations may affect group pricing

Contact us directly for corporate booking modifications.

Refund Process

Eligible refunds are processed as follows:

• Refunds are issued to the original payment method
• Processing time is 5-7 business days
• Bank processing may take an additional 3-5 business days
• You will receive email confirmation when the refund is processed

How to Request a Refund

To request a cancellation or refund:

• Email us at community@nyxarionghonxon.world with your booking details
• Call us at +1 702 538 5302 during business hours
• Include your name, appointment date, and reason for cancellation

Contact Us

For questions about this policy or to discuss your specific situation:

Email: community@nyxarionghonxon.world
Phone: +1 702 538 5302
Address: 8480 S Via De Bella Sidra Ct, Las Vegas, NV 89123, United States